Friday, July 4, 2014

Airtel 2G data balance enquiry

Ka Jo

Last week, I had a situation. I was supposed to be on the move for some time and I desperately wanted my mobile internet to be available during this move. But, my 2G data had almost finished and that too quite before its validity date. Considering that I won't get access to internet, I decided to make a recharge for 2G even before its validity expires, so that I will have enough 2G balance. I made an online Rs. 153  recharge giving me 1GB data balance on 2G for 28 days.
I got a message from Airtel saying "Recharge successful for Rs. 153. Talktime Credited: Rs 1.00, Processing Fee: Rs. 135.17, Service Tax: Rs. 16.83, -----Validity:  -----"

Now, normally when this message is received, the 2G balance of 1GB is added to your account. So, I did not bother about checking the balance. Later on, after using net on mobile for some time, a pop up came on my mobile mentioning my 2G data balance is only 11mb remaining. It showed no added balance of 1GB. 
This took me by surprise and I started trying different ways to check why the balance has not been added.
While doing so, I had to check the 2G balance after every (un) successful attempt. Normally, I receive pop up giving details of this balance but I was not sure how to check for the balance as per your convenience.
I did what any one would do. Check online. 
I came across many sites like these:




or many others like these

All these sites mostly suggest dialling a number *123*10# which apparently should let you know your 2G balance. For me it doesn't work. It ends up with very funny pop up like "local and STD minuted DA 10 bal 0.00 INR; "FaceBook without internet *325*88#(tollfree)"

That surely doesn't give me my expected answer.

There is another number mentioned in there:
This number returns 2G balance, but occasionally. And many a times some absurd balance that doesn't fit your calculation. Most of the times, I came across some error in returning answer.

I had also checked airtel's website.

Till few days back, when I check this site also was suggesting *123*10# for 2G data balance.

But now, it seems to have changed. I could not find any number specific number for 2G but there is a number *121*2#.
This number returns your call data, its validity, 2G data and validity together.
Once you dial this number a message pops up which basically is an ad of some airtel scheme. You need to wait for almost 3 seconds and then your expected message arrives.

So, next time, if you want to check your 2G balance, try *121*2#

And by the way, the answer to why it was not showing the added balance? Because, apparently my earlier scheme (where balance was almost finished) was still running with preference. Once its validity got over, automatically new scheme was started and new balance started appearing.

Ka Jo / Author & Editor

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